Q.  Will you place ads on my site?
A.  We will NOT place ads on your site.

Q.  Do you allow sites to advertise for money, on their site?
A. Yes, we allow sites to have commercial advertisements.

Q.  What forms of payment do you accept?
A.  We only accept Pay-Pal at this time.

Q.  Do you allow adult sites?
A.  NO, we do not allow adult sites.

Q.  Can I pay monthly?
A.  Yes, you may pay monthly.

Q.  Is tax included with my monthly or yearly plan?
A.  Yes, tax is included within the price.

Q.  Are there any hidden costs, or set up fees?
A.  No, there are no hidden costs. We do not charge a set up fee.

Q.  How long does it take to setup my account?
A.  Your account will be setup  within 24 hours of ordering.

Q.  How long does it take to get my domain working?
A.  It usually takes 24 - 48 hours for a domain to fully propagate.

Billing

Q.  How do I get the 30 day money back?
A.  Simply email us your username, password, and why you wish to cancel
      within thirty days, and we will process your refund in less than 24 hours.

Q.  How do I make a payment?
A.  All on-line payments are subscription thru Pay Pal.  Your payment will  be
      automatically be deducted.

Q.  How do I stop billing?
A.  If you wish to close your account simply email us your username,  
      password, and you wish to cancel.  You must also include " I give you
      permission to delete my website, and all of it's contents."   We also have a 
     cancel form located here. Cancel 

Q.  Where do I find answers about my control panel?
A.   You may Click Here for answers or Visit our Video Tutorial page.

Q:   I need more answers to learning. Where do I go from here?
A.   Click on this link 'Tutorials" and you will find worlds of information to help you. 

Q.  Will Mt Web Hosting help me design my web site?
A.  Yes Mt Web Hosting will help you with questions on web site design for a hourly 
      fee of $36.00 per hour.    

Q.  Where do I go to login to my control panel?
A.  You go to http://www.yourdomain.com/cpanel

Q.  How do I make sub-domains?
A.  To make a sub-domain login to your control panel and click
      "Sub-domain Name" inside of cPanel you will 
      see a place to manage and add sub-domains.

FTP

Q.  Where can I download a free FTP?
A.  We recommend downloading WS FTP Home

Q.  It's not letting me upload my files what's wrong?
A.  Make sure you are uploading to the right web directory
     which is the public_html folder.

Q. Why doesn't my ftp password change when I change my
     Cpanel password?
A. Please allow 24 hours for your FTP password to sync
     with your Cpanel password.

Paths

Q. What is the path to my users files?
A. The path is /home/username/public_html

Q. What is the local path to perl?
A. The path to perl is /usr/bin/perl

Q. What is the path to ImageMagick?
A. The path to ImageMagick is /usr/bin/

Q. What is the path to convert to ImageMagick?
A. The path to convert is /usr/bin/

Q. What is the path to sendmail?
A. The path to sendmail is /usr/sbin/sendmail

Email

Q. How do I create email accounts?
A. To create an email account login to your cpanel and
     click Mail.    

Q. What do I put for both incomming and outgoing mail
      server?
A.  For both incoming and outgoing mail server put mail.
      yourdomain.com   

Q. How can I setup webmail to go directly to horde, neomail
     squirrel mail?
A. Login to the one you perfer to use after doing so copy the
     entire url from your business bar.  You will now login to
     your cpanel and create a subdomain to go to the address
     you just copied.

CGI/ASP/PHP/MySql/JSP

Q. None of my cgi scripts are working on the server. How do
     I get them to work
A. Make sure that they are chmoded to 755